Opinions on the ease of use of electronic services

How easy is it to use the electronic services available on the Cairo Governorate website?

70 responses

• Excellent 82.9% (58)
• very good 5.7% (4)
• Good 4.3% (3)
• Acceptable 7.1% (5)

Would you recommend the site to others?

62 responses

• Yes 90.3% (56)
• No 9.7% (6)

Are you satisfied with the service you received?

13 responses

• Very satisfied 92.3% (12)
• Satisfied 0% (0)
• Neutral 0% (0)
• Dissatisfied 7.7% (1)

How do you rate the quality of the service provided?

12 responses

• Very satisfied 91.7% (11)
• Satisfied 0% (0)
• Neutral 0% (0)
• Dissatisfied 8.3% (1)

How would you rate the speed of the service provided?

12 responses

• Very satisfied 91.7% (11)
• Satisfied 0% (0)
• Neutral 0% (0)
• Dissatisfied 8.3% (1)

Do the staff provide continuous follow-up and timely responses?

12 responses

• Yes 91.7% (11)
• No 0% (0)
• Somewhat 8.3% (1)

Is there unnecessary bureaucracy or delays in responding?

12 responses

• Yes 33.3% (4)
• No 58.3% (7)
• Somewhat 8.3% (1)

In your opinion, have the government services provided improved?

12 responses

• Yes 83.3% (10)
• No 8.3% (1)
• Somewhat 8.3% (1)

Do you think the services provided meet all the needs of citizens?

12 responses

• Yes 83.3% (10)
• No 0% (0)
• Somewhat 16.7% (2)